Privacy Policy
Last Updated: January 2, 2025
Your Privacy Rights
My Afterlife Voice, a Wyoming Corporation ("MAV," "we," "us," or "our") is committed to protecting your privacy. This policy applies to all users, with specific rights for California (CCPA), Vermont (VCDPA), and New Hampshire residents.
Personal Information:
- Name, email address, phone number
- Social Security Number (SSN) - only if you enable automatic death detection, encrypted with AES-256
- Date of birth, state of residence
- Profile picture (optional)
- Payment information (processed securely through third-party payment processors)
Content You Create:
- Video, audio, and written messages
- Photographs and documents
- Last will and testament, advance care directives, funeral wishes
- Recipient information (names, relationships, contact details)
- Delivery preferences and schedules
Usage Information:
- Device information, IP address, browser type
- Pages visited, features used, time spent on the platform
- Cookies and similar tracking technologies
- Analytics data (via Google Analytics)
Sensitive Information:
- SSN for death verification (encrypted, never sold)
- Health information in advance care directives (HIPAA-adjacent protections)
- Biometric data if used for authentication (stored locally on device when possible)
- Service Delivery: To store, manage, and deliver your legacy content according to your instructions
- Death Verification: To monitor public death records (with your consent) or conduct manual check-ins
- Account Management: To create and maintain your account, process payments, provide customer support
- Communication: To send service updates, security alerts, and promotional materials (you can opt out)
- Improvement: To analyze usage patterns, improve our platform, and develop new features
- Legal Compliance: To comply with legal obligations, enforce our terms, and protect rights
- Security: To detect and prevent fraud, unauthorized access, and other malicious activities
We DO NOT sell your personal information.
We may share information with:
- Your Designated Recipients: When delivering your legacy content according to your instructions
- Service Providers: Cloud storage (AWS, Supabase), payment processors (Stripe), email services, analytics providers
- Death Verification Services: Third-party services that access public death records (with your explicit consent)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In the event of a merger, acquisition, or sale of assets (your data transfers with notice)
- With Your Consent: Any other sharing will require your explicit permission
- Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
- Access Controls: Role-based access, multi-factor authentication, regular security audits
- Data Location: Stored in secure data centers in the United States
- Redundancy: Multiple backup systems to ensure your legacy is never lost
- Retention: Your content is stored indefinitely unless you request deletion
- SSN Protection: Encrypted separately, never stored in plain text, access logged and monitored
All Users Have the Right To:
- Access your personal information
- Correct inaccurate information
- Delete your account and data (subject to legal retention requirements)
- Export your data in a portable format
- Opt out of marketing communications
- Disable automatic death detection at any time
California Residents (CCPA/CPRA):
- Right to know what personal information is collected
- Right to know if personal information is sold or shared (We don't sell)
- Right to delete personal information
- Right to correct inaccurate information
- Right to limit use of sensitive personal information
- Right to opt out of automated decision-making
- Right to non-discrimination for exercising your rights
Do Not Sell My Personal Information: We do not sell personal information. If our practices change, we will update this policy and provide an opt-out mechanism.
Vermont Residents (VCDPA):
- Right to access personal information
- Right to correct inaccuracies
- Right to delete personal information
- Right to data portability
- Right to opt out of targeted advertising (We don't do targeted advertising)
New Hampshire Residents:
In addition to the rights above, New Hampshire law provides protections against unfair or deceptive practices.
- Right to transparent pricing and service terms
- Right to clear cancellation policies
- Protection against unauthorized charges
- Right to timely responses to inquiries
To Exercise Your Rights:
Email us at: privacy@myafterlifevoice.com
Or mail: My Afterlife Voice, LLC, Privacy Rights, Houston, TX
We will respond within 45 days (California) or 30 days (Vermont) as required by law.
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze site usage (Google Analytics)
- Improve security and prevent fraud
Cookie Types We Use:
- Essential: Required for site functionality (cannot be disabled)
- Functional: Remember your settings and preferences
- Analytics: Google Analytics to understand usage patterns
- Performance: Monitor site speed and reliability
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.
MAV is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 13.
If we discover that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child, please contact us at privacy@myafterlifevoice.com.
MAV is based in the United States. If you access our services from outside the U.S., your information will be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
- Active Accounts: Your content is retained indefinitely to fulfill our service promise
- Inactive Accounts: We may delete accounts inactive for 5+ years after multiple attempts to contact you
- Deleted Accounts: Upon request, we delete your data within 90 days, except where legally required to retain
- Delivered Content: After delivery to recipients, we retain metadata for audit purposes (7 years)
- Payment Information: Retained as required by financial regulations (typically 7 years)
⚠️ Important Note on Deletion:
Once your legacy content is delivered to recipients, we cannot retrieve or delete it from their possession. Deletion requests only apply to content still stored on our servers.
We may update this Privacy Policy periodically. Material changes will be communicated via:
- Email notification to your registered address
- Prominent notice on our website
- In-app notification
Continued use of our services after changes constitutes acceptance. If you disagree with changes, you may delete your account.
If you have questions about this Privacy Policy or wish to exercise your rights:
Email: privacy@myafterlifevoice.com
Phone: 713-510-3370
Mail: My Afterlife Voice
Wyoming Corporation
Attention: Privacy Officer
Wyoming, United States
